LEGAL

Privacy & Confidentiality Policy

How we protect and handle your information

LAST UPDATED: JANUARY 2025

At GODELINE EXPRESS DELIVERY LLC, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy and Confidentiality Policy explains how we collect, use, store, and protect your data when you use our delivery services. By using our services, you agree to the practices described in this policy.

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our delivery services:

Personal Identification Information

  • Full name, phone number, and email address
  • Pickup and delivery addresses
  • Business information (for commercial clients)

Delivery Details

Information about your shipments, including package dimensions, weight, contents description, tracking numbers, and delivery instructions.

Payment Information

Credit card details, billing addresses, and transaction history. Payment information is processed securely through encrypted payment gateways and is not stored on our servers.

Technical Information

IP addresses, browser types, device information, and usage data collected through cookies and similar technologies to improve our website and services.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

Service Delivery

To process and fulfill your delivery requests, coordinate pickups and drop-offs, provide real-time tracking updates, and communicate delivery status.

Communication

To send service notifications, respond to inquiries, provide customer support, and share important updates about your deliveries or our services.

Improvement Purposes

To analyze service performance, identify areas for improvement, develop new features, and enhance overall customer experience.

Legal Compliance

To comply with legal obligations, prevent fraud, resolve disputes, and enforce our terms and conditions.

3. DATA PROTECTION MEASURES

We implement robust security measures to protect your personal information:

Encryption Standards

All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and AES-256 encryption at rest.

Access Controls

Strict access controls ensure only authorized personnel can access your information on a need-to-know basis.

Secure Servers

Our servers are hosted in secure facilities with 24/7 monitoring, firewalls, and intrusion detection systems.

Regular Audits

We conduct regular security audits and updates to ensure our systems remain protected against emerging threats.

4. INFORMATION SHARING

We do not sell your personal information. However, we may share your data in the following circumstances:

Third-Party Service Providers

We may share information with trusted partners who assist in operating our business, such as payment processors, GPS tracking providers, and customer support platforms. These partners are contractually obligated to protect your data.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. YOUR RIGHTS

You have the following rights regarding your personal information:

  • Access Requests: You can request a copy of the personal information we hold about you.
  • Data Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion Options: You can request deletion of your personal data, subject to legal retention requirements.
  • Data Portability: You can request your data in a structured, machine-readable format.
  • Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

6. COOKIES AND TRACKING

Our website uses cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for basic website functionality and security.
Performance Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Remember your preferences and settings.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

7. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

GODELINE EXPRESS DELIVERY LLC

Address
2614 WHARF ST, EVANS CO 80620

Changes to This Policy

GODELINE EXPRESS DELIVERY LLC reserves the right to update this Privacy and Confidentiality Policy at any time. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Have Privacy Concerns?

We are committed to transparency and protecting your personal information. Our team is here to address any questions or concerns you may have.

Contact Privacy Team
Talk with Us